OTEH, C.; ADULOJU, S. A.; OTEH, O. U. Claims Management and Its Determinants in Nigeria. JORMASS | Journal of Research in Management and Social Sciences, [S. l.], v. 12, n. 1, p. 70–80, 2026. Disponível em: https://jormass.com/journal/index.php/jormass/article/view/122. Acesso em: 24 jun. 2026.