OKERE, U. E.; NWACHUKWU, C. P.; OLLAWA, C. C. Artificial Intelligence and Customer Relationship Management (CRM) in Nigeria Telecommunication Sector. JORMASS | Journal of Research in Management and Social Sciences, [S. l.], v. 12, n. 1, p. 19–28, 2026. Disponível em: https://jormass.com/journal/index.php/jormass/article/view/111. Acesso em: 23 jun. 2026.